Shipping policy

Welcome to SwiftShelf, where we're dedicated to providing you with swift and seamless delivery of your favorite products. Please take a moment to review our shipping policy:

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods:

  • We partner with trusted shipping carriers to ensure reliable delivery of your orders.
  • Shipping methods may include standard shipping, expedited shipping, and international shipping.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
  • Free shipping may be available for qualifying orders. Details on eligibility for free shipping will be provided during checkout.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

5. International Shipping:

  • We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply to international orders. These fees are determined by the destination country and are the responsibility of the recipient.

6. Delivery Times:

  • Estimated delivery times are provided for each shipping method during checkout. Actual delivery times may vary depending on factors such as shipping carrier delays, customs processing, and weather conditions.
  • We strive to deliver your order in a timely manner, but we cannot guarantee delivery by a specific date.

7. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or other factors. Any applicable restrictions will be noted on the product page.

8. Order Changes and Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
  • If you need to make any changes to your order, please contact our customer service team as soon as possible for assistance.

9. Lost or Damaged Shipments:

  • In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at contact@swiftshelf.shop. We're here to help!

Thank you for choosing SwiftShelf. We appreciate your support!